Effective date: February 08, 2020
Thank you for visiting app.wissee.ai, a website dedicated for the product—Wissee— of Wissee, Inc. (“Wissee” or “we”). We are committed to safeguarding your privacy.
In this Policy we set out how we collect and use personal information gathered through the Site, with whom we might share it, the means by which we keep it secure, and the choices you have about the information you choose to share with us.
Collection and Use of Personal Information
In your capacity as a product user, Site visitors or suppliers, we collect personal information about you, such as your name, email, organizations, phone number, physical address and other personal information you choose to enter in the profile section of the Site. We may also collect your IP Address and information on your internet connection, the equipment you use to access the Site, usage details and track your information about your use of our Site and its features.
Additionally, in instances where you are paying for a subscription service, we will collect credit card or payment details. We collect on or through our Site may include records and copies of your correspondence (including email addresses), if you contact us, your responses to surveys that we might ask you to complete, and your search queries on the Site.
In some cases, you may receive information or promotions about products or services offered by another company. We use this information to provide updates about these products and services, to deliver product support, to manage billing and other client inquiries and send you information about other products and services that may be of interest to you.
At times, we may look across multiple users to identify problems. In particular, we may examine your personal information to identify users using multiple user IDs or aliases. We may compare and review your personal information for accuracy and to detect errors and omissions. We may use financial information or payment method to process payment for any purchases made on the Website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions and otherwise as needed to manage our business.
We may also disclose your personal information or usage information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, as may be required by applicable law, or, as we may deem necessary in our sole discretion, in order to protect our legitimate legal and business interests.
We reserve the right to disclose, share and/or otherwise transfer personal information and usage information, in connection with a corporate merger, acquisition, consolidation, the sale of a portion of our business or the sale of substantially all of our assets, or other fundamental corporate change, whatever form it may take. You will be notified via e-mail or prominent notice on our website prior to a change of ownership or control of your personal information or usage information, if your personal information or usage information will be used contrary to this policy.
Collection of Information from Children
We comply with the Children’s Online Privacy Protection Act ("COPPA") and all other applicable laws and regulations concerning children and the Internet. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Website or has otherwise transferred Personally-Identifying Information to the Website, please contact Company using our contact information below to have that child's account terminated and information deleted.
California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about the Personally-Identifying Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of the Personally-Identifying Information that was shared and the names and addresses of all third parties with which we shared Personally-Identifying Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below.
Links to Other Websites
Wissee may provide links to other websites for your convenience and information. These websites may operate independently from Wissee. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by Wissee, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.
We may provide you the option to connect your account on the Website to your account on some social networking sites for the purpose of logging in, uploading information or enabling certain features on the Site. When logging in using your social network credentials, we may collect the personal information you have made publicly available on the social networking site, such as your name, profile picture, cover photo, username, gender, friends network, age range, locale, friend list and any other information you have made public. Once connected, other users may also be able to see information about your social network, such as the size of your network and your friends, including common friends. By connecting your account on the Site to your account on any social networking site, you hereby consent to the continuous release of information about you to us. We will not send any of your account information to the connected social networking site without first disclosing that to you. Each social network may further allow you to set privacy controls around your information on their system, and our collection of information will always follow such controls and permissions. This feature is subject to continuous change and improvement by us and each social networking site involved, and therefore the available features and shared information are subject to change without notice to you.
We may use hyperlinks on the Site which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook’s “Like” button, Twitter’s “tweet” button or the Google+, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. If you do not use these buttons, none of your data will be sent to the respective social network’s plugin provider. So for example, when you click on the Facebook’s “Like” button on the Website, Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Website. Settings regarding privacy protection can be found on the websites of these social networks and are not within our control.
Retention of Your Personal Data
Wissee keeps personal data only for as long as necessary to fulfil the purposes for which it was collected. Individual jurisdictions have different tax, accounting, regulatory and legal retention requirements and Wissee is bound to keep certain personal data in accordance with the local requirements.
Storage of Your Personal Data
All personal information we gather from you may be processed and stored in our company. Our staff who need to access personal information to perform their roles will have access to it and have agreed to comply with Wissee policies on data protection.
Wissee may use third parties to provide services on its behalf. These services may include, but are not limited to, handling, processing and delivery of mailings, providing customer support, hosting websites, processing transactions, performing statistical analysis of our services, and providing systems and software for its administrative functions, such as sales processing, accounting/finance management and procurement. In such cases, we remain the controller of the personal data, the third parties only process the data in accordance with our instructions and we are responsible for ensuring such third parties are compliant with all applicable data protection regulations in relation to their processing activities.
At Wissee, we work hard to take steps in accordance with applicable legislation to keep personal data accurate, complete and up to date. You have certain rights with respect to your personal data, including those set forth below. For more information about the rights, or to submit a request, please email [email protected]. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include personal data, if necessary, to verify your identity and the nature of your request.
Access: You can request more information about the personal data we hold about you and request a copy of such data by emailing [email protected].
Data portability: You can ask for a copy of your personal data in a machine-readable format.
Right to erasure: You can request that we erase some or all of your personal data from our systems.
Right to restriction of processing: You can ask us to restrict further processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint about Wissee’s practices with respect to your personal data with the supervisory authority of your country or EU Member State.
Rectification: If you believe that any personal data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by emailing [email protected]
Withdrawal of Consent: If we are processing your personal data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your personal data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Objection: You can contact us to let us know that you object to the further use or disclosure of your personal data for certain purposes, such as for direct marketing purposes.
Protection of Your Personal Data
We are committed to securing your data and keeping it confidential. We take reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure, altercation, and destruction. The measures we use are appropriate to the nature, scope and purpose for which we use the personal data we collect. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. Unfortunately, while we work hard to ensure the security of your personal information while it is on our systems, no security measures are perfect, and data transmitted over the Internet cannot be guaranteed to be 100% secure. We cannot and do not ensure or warrant the security of any information you transmit, and you do so at your own risk.
Wissee operates secure data networks protected by firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided.
How to Contact Us
Sammamish, WA 98029
Email: [email protected]